Please note: All prices are in U.S. dollars, and before any applicable taxes.
Newton CIA Software License
* Email support for program errors (bugs) is free for all versions. Non-error support is priced as described below.
Documentation is available as free downloads on the Newton CIA support page, or in hardcopy as described below.
Database Notes: The multi-user versions of Newton CIA support Sybase®, IBM DB2/400®, Microsoft SQL Server® and Oracle® databases. Support for others is in development. Please inquire about your specific needs.
Newton CIA Support Products
Email support for program errors (bugs) is free for all versions. Phone support for bugs, and support for software configuration and usage questions is priced at $50 per hour. Time will be billed in 1/2 hour increments. Blocks of support hours, good for 1 year, may be purchased in advance at reduced rates. Contacts reporting bugs for which Newton Computing has not posted or distributed notice will not be charged.
Support is provided by phone (U.S. only) and/or email, during weekday hours from 8:00 a.m. to 5:00 p.m., U.S. eastern time (excluding U.S. federal holidays). Callbacks may be required. Support during other hours may be available, but is not guaranteed unless obtained by separate agreement.